Refund Policy

Please read this Refund Policy carefully before you buy from BFC Media.

Introduction

Welcome to BFC Media. We want you to have a smooth, dependable streaming experience. We also know there may be times when a customer wants to ask for a refund.

This Refund Policy explains when we can consider a refund request, which purchases cannot be refunded, and how to contact us about a refund.

No Refunds After Activation

Once your BFC Media subscription is activated, the purchase is final. After activation, we do not give refunds, exchanges, changes, or cancellations for the activated service period.

BFC Media is responsible for activating the subscription for the period you chose. After activation, we may send you confirmation or proof of it by email or through another support channel.

You are responsible for checking your chosen plan, your device's compatibility, and your purchase details before you complete payment.

Refund Eligibility

We can only consider a refund request while your service has not yet been activated.

To be considered for a refund, all of the following must be true:

• You send your refund request before the service you bought is activated;
• You give a valid reason for asking for a refund;
• You provide any information or supporting evidence we ask for, where it applies;
• You send your request to the BFC Media support team through our website or our official support contact.

Sending a refund request does not mean it will be approved. We review each request based on its circumstances and this Refund Policy.

Refund Process

To ask for a refund before activation, please contact BFC Media support through our website.

Our review usually goes like this:

1. You send a refund request and tell us why you are asking.
2. Our support team checks the status of your purchase and the details you gave.
3. If needed, we may ask you for more details or to fill in a refund request form.
4. If your request is approved, we will process the refund within five business days.
5. We will let you know once a decision has been made.

Where we can, approved refunds go back to the original payment method. How long it takes to reach you after approval may depend on your payment provider or bank.

Refund Exceptions

BFC Media may turn down a refund request if:

• The subscription has already been activated;
• The request comes after the service has been delivered;
• No valid reason is given for the request;
• The customer does not provide the information or evidence we asked for;
• The customer has broken our Terms and Conditions;
• The customer has simply changed their mind after activation;
• The request is for a payment or purchase this policy lists as non-refundable.

Non-Refundable Purchases

The following purchases cannot be refunded:

• Activated subscriptions;
• Recurring or renewal payments, where they apply;
• Any service that has already been activated or delivered;
• Purchases linked to a breach of our Terms and Conditions.

Contact Information

If you have questions about this Refund Policy, or want to request a refund before activation, please contact BFC Media through our website.

Please include your order details and the reason for your request so our team can look into it quickly.

Changes to This Refund Policy

BFC Media may update, change, or replace this Refund Policy at any time. Any changes will be posted on our website and apply from the date they are posted.

We encourage customers to read this policy before they buy.

Severability

If any part of this Refund Policy is found to be invalid, unlawful, or unenforceable, the other parts will stay in effect.

Acceptance of This Refund Policy

By buying a service from BFC Media, you confirm that you have read, understood, and agreed to this Refund Policy.

It is the customer's responsibility to read this policy before completing a purchase